Remote Medical Billing Codes

Reimbursement for Remote Cognitive Rehabilitation and Remediation Therapy is generally well accepted by most insurance companies.

Remote Cognitive Rehabilitation Codes 

Since 2022, Medicare has expanded the remote CPT codes to help with the accessibility of remote therapeutic intervention. Cognitive rehabilitation is a crucial aspect of healthcare, helping individuals regain cognitive function and independence after neurological injuries or conditions such as strokes, traumatic brain injuries, or neurodegenerative diseases. Traditionally, cognitive rehabilitation has been conducted in clinical settings, which can be limiting for many patients due to reasons such as accessibility, scheduling conflicts, and the ongoing global pandemic. Fortunately, advancements in technology have paved the way for innovative solutions like Remote Therapeutic Monitoring (RTM) to bridge this gap. 

How can these codes be used for both cognitive rehabilitation and cognitive remediation? 

Both rehabilitation and remediation focus on improving the cognitive functions of an individual. The main difference between the two is not in the treatment but in the cause of the cognitive deficits and the desired treatment outcomes. From an insurance standpoint, since the treatments are identical, the insurance coding is the same.  

CPT Code

Description

CPT Code & Descriptions

98975

Remote therapeutic monitoring (e.g., therapy adherence, therapy response); initial set-up and patient education on the use of equipment.

98980

Remote therapeutic monitoring treatment management services, physician/ other qualified health care professional time in a calendar month requiring at least one interactive communication with the patient/caregiver during the calendar month; first 20 minutes.

98981

Remote therapeutic monitoring treatment management services, physician/other qualified health care professional time in a calendar month requiring at least one interactive communication with the patient/caregiver during the calendar month; each additional 20 minutes.

For a printed version of this chart, please click here. 

 

Here's how HappyNeuron Pro and RTM work together:

 

Real-time Progress Tracking: HappyNeuron Pro tracks a patient’s performance on each exercise and compiles data on their progress. With RTM, therapists can access this data in real-time, allowing them to identify trends, areas of improvement, and potential challenges.

 

Personalized Treatment Plans: Using the data collected through HappyNeuron Pro, therapists can create highly individualized treatment plans. These plans can be adjusted as needed to ensure that patients are continually challenged and progressing in their cognitive rehabilitation.

 

Remote Support and Feedback: RTM enables therapists to provide remote support and feedback to patients. Whether through video calls, messages, or secure chat platforms, therapists can guide and encourage patients throughout their rehabilitation journey, even from a distance.


Motivation and Engagement: HappyNeuron Pro’s interactive exercises are designed to keep patients engaged. The platform encourages regular participation, which is essential for effective cognitive rehabilitation. Patients can track their own progress, fostering a sense of accomplishment.

See below for a scenario of using RTM with Happy Neuron Pro:

Scenario: Patient Receiving Remote Cognitive Rehabilitation with HappyNeuron Pro

Step 1: Assessment and Prescription

  • A patient is diagnosed with a neurological condition such as stroke or traumatic brain injury that requires cognitive rehabilitation.
  • The patient’s healthcare provider, often a neurologist or rehabilitation specialist, assesses the patient’s condition and determines that cognitive rehabilitation using a digital tool like HappyNeuron Pro is appropriate.
  • The provider writes a prescription for cognitive rehabilitation with HappyNeuron Pro and specifies the frequency and duration of the treatment plan. This prescription includes the medical necessity for the rehabilitation service.

Step 2: Enrollment and Setup

  • The patient is enrolled in HappyNeuron Pro’s program by the healthcare provider or a designated healthcare staff member. The patient receives training on how to use the digital platform and the associated remote monitoring tools.
  • The patient is provided with access to HappyNeuron Pro, and their progress data will be securely stored and transmitted for monitoring.

Step 3: Remote Monitoring and Patient Engagement

  • Over the course of the treatment plan, the patient engages with HappyNeuron Pro, completing cognitive exercises and activities from their home.
  • The digital platform collects data on the patient’s performance, progress, and adherence to the program. This data includes information on the exercises completed, scores, and any relevant cognitive improvements.

Step 4: Remote Therapeutic Monitoring (RTM)

  • A designated healthcare professional, such as a neuropsychologist or cognitive therapist, remotely monitors the patient’s progress and data through the HappyNeuron Pro platform. This monitoring includes regular review and interpretation of the patient’s cognitive performance and progress trends.
  • The healthcare professional may also engage in interactive communication with the patient via video calls

Billing Units 

 CPT codes 98980 and 98981 both require at least one interactive communication with the patient or caregiver during the calendar month. Interactive communication refers to, “at a minimum, a real-time synchronous, two-way audio interaction that is capable of being enhanced with video or other kinds of data transmission.” (Remote Therapeutic Monitoring (RTM) CPT Code Billing Overview)

 

CPT codes 98980 and 98981 can be billed in conjunction with the following:

  • CCM codes 99487, 99489, 99490, 99491, 99437, and 99439;
  • PCM codes 99424, 99425, 99426, and 99427;
  • TCM codes 99495 and 99496; and
  • BHI services codes 99484, 99492, 99493, and 99494.

 

Billing Practitioners cannot count the same period of time for more than one code, and no time can be counted on a day when the billing practitioner reports an E/M service for the same beneficiary.

RTM and RPM should not be billed for the same patient in the same month. The American Medical Association’s 2022 CPT Professional (“2022 CPT Manual”) states that 98980 should not be reported in conjunction with 99457.

The 2022 CPT Manual also states that CPT code 98980 cannot be reported in the same calendar month as CPT code 99091.

How much will I get reimbursed if I use these codes? 

This varies depending on the state and insurance. But on average, fees are paid at $30 to $54 per unit.  

More Specific Questions?

A clinical staff member is defined in the CPT Manual as “a person who works under the supervision of a physician or other qualified health care professional and who is allowed by law, regulation, and facility policy to perform or assist in the performance of a specified professional service, but who does not individually report that service.” This means that the type of personnel that qualify as “clinical staff” for purposes of RTM varies by state law and providers should look to the applicable scope of practice laws in the patient’s state to determine who can and cannot provide monitoring services.

Although “clinical staff” is not included in the CPT code descriptors for codes 98980 and 98981, CMS clarified that when the billing practitioner’s benefit allows services to be furnished incident-to their professional services, clinical staff can provide RTM services under direct supervision. “Direct Supervision” [KO1] means the billing practitioner must be in the exact physical office location of the clinical staff and immediately available to provide assistance when necessary. 

Reimbursement can only be obtained by fulfilling at least one criterion of each following section below. 

  1. Must be a Qualified Individual: 
    1. Physicians, Anesthesiology Assistants, Certified Nurse Midwives, Certified Registered Nurse Anesthetists, Clinical Nurse Specialists, Clinical Social Workers, Nurse Practitioners, Occupational Therapists in Private Practice*, Physical Therapists in Private Practice*, Physician Assistants, Psychologists, Qualified Audiologists, Speech Language Pathologists in Private Practice*, Registered Dietitians or Nutrition Professionals
  2. A plan of treatment must be established before treatment begins. The plan must include: 
    1. the type, amount, frequency, and duration of the services that will be provided to the individual, and it must indicate the diagnosis and anticipated goals. 
      1. If any changes in the plan occur then the changes must be incorporated into the plan immediately. 

*RTM treatment management services (CPT codes 98980 and 98981) can be furnished by therapists who are working in rehabilitation agencies and CORFs, but not when a patient is inpatient in a hospital or SNF.

You can use this code for both federal and commercial insurers.

Disclosure: 

HappyNeuron has compiled this information for your convenience. These guidelines do not guarantee reimbursement and are subject to obsolescence as Medicare and other payers amend their policies. All content in this document is informational only, general in nature, and does not cover all situations or all payers’ rules and policies. The information provided was obtained from third-party sources and is subject to change without notice as a result of changes in reimbursement laws, regulations, rules, and policies. We will do our best to stay up to date on the latest laws and regulations. 

 

 

Each patient case is unique and may require a unique combination of healthcare provider and procedure. HappyNeuron recommends that each patient condition be independently considered in terms of applicable coding and reimbursement. It is the responsibility of the medical provider and or the medical provider’s staff to make the final decision about what constitutes an appropriate diagnostic code and to understand the coverage policies for the payers they commonly bill.